Customer Story
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Q
Gong Call Stories
A
"NPS is live It's alive and well, We might regret it, but no, I'm just kidding.", "The feedback has been helpful for sure.", "So it's exciting kind of see folks responding.", "Our response rate is only about six percent which is like not as high as I'd love to have it, But I think there's a lot of opportunities with that, you know, and how we evolve this.", "So I'm excited We're hopefully going to be sharing kind of the first insights over the next week or so with our leadership team.", "And so I'm sure there'll be some iterations but it's been great.", "We've had some really good I think feedback on The way the survey is engaging and interacting itself, which has been good like non intrusive, like pretty native and seems like we're getting significantly higher response than I've ever gotten on an email survey.", "So that is fantastic.", "Can we quote you on that?", "Sure.", "I'm happy to, I mean, let me get like approval from my, I don't know if I have approval from Civitas but happy to like support you all too through like Storytelling and whatnot Feel free to let me know how that could be helpful. And I can connect with Gina too of like what we could maybe help you all with that.", "So actually."
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