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Customer Story
Kristin Lundstrum

Kristin Lundstrum

Sr. Community Manager - Engagement

Instructure
Industry Education Technology (EdTech)
Location Salt Lake City,Utah
Employees 2,200
Products Customer Advocacy, Customer Content, Community-driven Advocacy, Surveys, Campaigns
Q

Gong Call Stories

A
"The, it's the interesting game of calendar jenga with so many people. I think there's it's it would be me Renee and then two people from our customer service teams who are doing the technical launch information for Gong. And so that you have full context to, there is a pilot group with Gong. But in a perfect situation, we would have the slapfive integration like just part of the CS experience when the rest of them acquired Gong. So it's like they're from day one. It's not an afterthought. It's just part of their strategic rollout. And so we're learning the tool in the context once with all the bells and whistles. So I'm hoping it's easy. But if at any point my follow ups feel rushed or like urgent, that's the context that we're trying to. We're essentially chasing after this opportunity to get connected with this group. So."
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