What was going on in the business that caused you to look for a solution like SlapFive?
Before we had SlapFive, we did have a reference and referral program. Our referral program was very robust but we didn't have it connected on when space. So we did have all of the data centralized in one tool we were using spreadsheets and it was as you can imagine very hard to track data. When a customer moved to a new company, how many reference calls they taken with us? If they got promoted, we didn't have the ability to automate and update this information for are hundreds of that. Advocates, we did have a reference program before SlapFive, but we didn't have access to all of our data and reporting that we now have. And we also had one team member solely focused on that program who is working 40 hours a week doing lots of manual tasks and Outreach. And so now we've automated a lot of that. So we've had lots of growth, implementing SlapFive and automating our reference and referral program.
