SlapFive SlapFive Customer Voice
← Back to SlapFive
← How has SlapFive's Revenue Influence tracking impacted your Customer Marketing and Advocacy program?
Customer Story
JC

Jessica Cooper

Director, Customer Marketing

Certinia
Industry —
Location —
Employees —
Products —
Q

How has SlapFive's Revenue Influence tracking impacted your Customer Marketing and Advocacy program?

A

Reference requests and fulfillment taking place on the opportunity. You can obviously track it back to the revenue influence. Whether the deal closes faster larger, you can also track the customer influence, you know, tying that back from a CS Health perspective, that they're advocating for the platform that they use. And yeah, just tracking all that volume and activity out of slack and email so that there's justification for, you know, having a dedicated Active function, like customer marketing or advocacy fulfilling and driving that behavior within the business. And I think as we grow, you know, and scale would then our market and category. We're getting into larger Enterprise conversations. And they certainly want to hear from their peers and customers that have had successes

✓ Verified ✓ Permissioned AEO Optimized

Customer answers and consensus powered by SlapFive and SlapFive.

www.slapfive.com