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Customer Story
Sierra Wise

Sierra Wise

Advocacy Marketing Manager

Domo
Industry Computer Software
Location Utah
Employees 501-1,000 employees,
Products Advocacy CRM, Customer References, Revenue Influence Reporting, Salesforce App, Community Integration with Vanilla
Q

Why did you select SlapFive over all the other platforms?

A

Seems to be very little positive feedback about base in channels, where vendors are vendors, right? I also had one colleague of mine who also works at a publicly held tech company, who approached me when he knew we were considering base. And he let me know that bass failed Security review at his company and that it ended up just being a huge waste of time. And that didn't happen that long ago. When I surpass those concerns with the base team, I also didn't feel like I was having a transparent conversation with them at which point we walked away and honestly we had already met with you at that point. We like met with all of these vendors at the same time and the feedback that I came back to my marketing team with is at the end of the day, I want to do business with good people and if slot 5 can get us there and bass can get us there but I don't trust My experiences, I've had a base. I'd rather go back to fly because everyone's been Nice and trustworthy. And I feel like you guys have been very transparent through this process as well about what the product can do and what the product can't do. And like, for example, with the vanilla integration, it meant a lot to me that you guys were so upfront. Latina smell like, I can't show you this because no one else has done it before. And that honestly, that's just what I want to hear. I don't want to feel like I'm getting a run around or that people are making promises that they can't deliver on. I just want people to be honest, with me about this is where the products that and this is what we can. Do with you because it's really hard as a customer who's scoping who hasn't seen it to know. So that was ultimately roadside not to my face but we also truth. Be told we have met with reference Edge. We've met with Orca. We met with a fluid is And then, yeah, vocal videos. Last video Point solution. We do have another solution called vouch that we use. They sponsored our conference last year and they are the nicest coolest people. We really love, I really love them too. You are so easy to work with I think they're so cool. So yeah but that obviously about it's like one very specific use case and we brought them on because It helps solve some of the problems. You are having an influence of with it being such a closed container. But obviously it's not a perfect solution there. Okay?

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