SlapFive RockStar

Acumatica finds ways they can use customer voice to impact their go to market initiatives

Industry: Computer Software
Location: Kirkland, WA
Company Size: 501-1000 employees
Customer Since: 2018
Products Used: Customer Content, Customer References, Customer Advocacy, Minute Booth
"At Acumatica we happen to have really, really satisfied and happy customers, which is a great place to be in. We look to provide video where we can as it is the most compelling, and then move on from there and do audio, and then even texts quotes. Those areas where we can capture the customer's input and their feedback and then be able to take those stories that we have and build out storyboards that are really nice looking but also will fit the different aspects of what we're doing is great."

Kim Plank

Former Global Head of Customer Voice, Advocacy & Customer Success Marketing

How are you infusing customer voice into your marketing and sales initiatives?

How are you infusing customer voice into your marketing and sales initiatives?

Why Customer Voice?

Why Customer Voice?

Who did you have to get on board internally to move forward and how’d you get their buy-in?

Who did you have to get on board internally to move forward and how’d you get their buy-in?

Why SlapFive, and why now?

Why SlapFive, and why now?

How has working with SlapFive made your life easier?

How has working with SlapFive made your life easier?

Advice to someone thinking about starting with SlapFive

Advice to someone thinking about starting with SlapFive

What’s it like working with the SlapFive team?

What’s it like working with the SlapFive team?

What does SlapFive give you beyond what you get from customer advocacy platforms?

What does SlapFive give you beyond what you get from customer advocacy platforms?